Who We Are

DataZen Global Ltd ("DataZen Global", "we", "us", "our") is a B2B lead generation and data services company. We operate the website at datazenglobal.com and deliver services including appointment setting, LinkedIn lead generation, account-based marketing, data as a service, data enrichment, deliverability consulting, and end-to-end lead generation.

For the purposes of data protection law, DataZen Global Ltd is the data controller for personal data collected through this website and through the delivery of our services.

Contact: hello@datazenglobal.com

What We Collect

Information you give us directly

When you submit a form on our website, book a call, or contact us by email, we may collect:

• Your first and last name
• Your business email address
• Your company name and job title
• Information about your outbound setup or ICP
• Any other details you include in a message or form

Information collected automatically

When you visit our website, we may automatically collect:

• IP address and general location (country/region)
• Browser type and operating system
• Pages visited, time on page, and navigation path
• Referring URL (where you came from)

This data is collected through cookies and analytics tools (see Section 9).

How We Use Your Information

We use the information we collect to:

• Respond to your enquiry or service request
• Deliver the services you have engaged us for
• Send you service updates, deliverables, and reports relevant to your engagement
• Send occasional marketing communications about our services (you may opt out at any time)
• Improve our website and services through analytics
• Meet our legal and contractual obligations

We do not use your personal data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data under the following legal bases under GDPR Article 6:

• Contractual necessity (Art. 6(1)(b)): When processing is necessary to deliver services you have requested or contracted.
• Legitimate interests (Art. 6(1)(f)): For B2B marketing communications, analytics, and service improvement — where our legitimate business interests are not overridden by your rights.
• Consent (Art. 6(1)(a)): Where we ask for your explicit consent, such as for specific marketing communications.
• Legal obligation (Art. 6(1)(c)): Where processing is required to comply with applicable law.

B2B Prospecting Data

DataZen Global researches and compiles business contact information — including professional names, job titles, business email addresses, direct phone numbers, LinkedIn profiles, and company information — for use in legitimate B2B outreach campaigns.

All B2B contact data we process is:

• Sourced from publicly available professional sources including LinkedIn, company websites, and business directories
• Collected for business-to-business marketing purposes only — not for consumer marketing
• Processed under the legitimate interests basis (GDPR Art. 6(1)(f)) applicable to B2B marketing
• Subject to suppression requests — if you are a contact who does not wish to be included in B2B outreach, you may contact us at hello@datazenglobal.com to request removal

We do not collect or process sensitive personal data (special category data under GDPR Art. 9) as part of our B2B data services.

Sharing Your Data

We do not sell your personal data. We share data only in the following circumstances:

• Service providers: We use third-party tools (including Formspree for form handling, Google Analytics for web analytics, and email delivery platforms) that process data on our behalf under data processing agreements.
• Client delivery: Where you are an end-client, your data may be shared with the client who engaged our services if you are a target contact, in the context of their B2B outreach.
• Legal requirements: We may disclose data if required to do so by law, court order, or to protect our legal rights.

Data Retention

We retain personal data for as long as necessary to deliver our services and meet our legal obligations:

• Enquiry and contact form data: up to 24 months from last contact
• Client engagement data: for the duration of the engagement plus 5 years (for contractual and accounting purposes)
• B2B prospect data compiled for campaigns: retained for the duration of the campaign and up to 12 months thereafter, subject to suppression requests
• Website analytics data: per the retention settings of our analytics tool (typically 26 months)

When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under GDPR and applicable data protection law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten") where there is no overriding legal basis for retention
• Restriction: Request that we limit processing of your data in certain circumstances
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests, including direct marketing
• Withdrawal of consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, email us at hello@datazenglobal.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

Cookies

Our website uses cookies — small text files stored on your device — to improve performance and understand how visitors use the site.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function. Cannot be disabled.
• Analytics cookies: Used to understand site usage via Google Analytics. Data is anonymised. You can opt out via your browser settings or Google Analytics opt-out tools.

You can control cookie settings through your browser. Disabling certain cookies may affect your experience on the site.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• Encrypted data transmission (HTTPS/TLS) across all web properties
• Access controls limiting data access to authorised team members only
• Use of reputable, security-audited third-party service providers
• Regular review of data handling practices

No method of internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately at hello@datazenglobal.com.

International Data Transfers

Some of our third-party service providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the European Commission, or reliance on the UK's adequacy regulations.

Contact Us

For any questions about this privacy policy, to exercise your rights, or to raise a concern:

We aim to respond to all data-related requests within 30 days. If you are not satisfied with our response, you have the right to complain to your relevant data protection supervisory authority.